Privacy Policy

At Impakt Packaging (“we”, “our”, or “us”), accessible via www.protedge.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make an enquiry, or interact with our business.

By using our website, you consent to the data practices described in this Policy.

1. Information We Collect

We collect only the information necessary to provide our services and respond to your enquiries. This may include:

a) Information You Provide Directly

  • Name, company name, designation
  • Email address and phone number
  • Postal or billing address (if provided voluntarily)
  • Enquiry details or feedback messages submitted via forms or email

b) Information Collected Automatically

When you browse our site, we may automatically collect:

  • IP address, browser type, operating system
  • Device information and usage data (pages visited, time on site, referral source)
  • Cookies and similar technologies (see below)

2. How We Use Your Information

We use the collected data for legitimate business purposes, including to:

  • Respond to product or quotation enquiries
  • Provide customer service and technical support
  • Improve website performance and user experience
  • Send business-related communications or updates (only with your consent)
  • Maintain internal records and compliance with applicable laws

We do not sell, rent, or trade your personal data to third parties.

3. Cookies and Tracking Technologies

Our website may use cookies — small text files stored on your device — to enhance user experience and analyze traffic.

You can control cookie preferences through your browser settings. Disabling cookies may affect certain functionalities of the website.

Analytics tools such as Google Analytics may be used to help us understand site usage patterns. These tools collect anonymous, aggregated data and do not personally identify users.

4. Data Storage and Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Your data is stored on secure servers with restricted access. While we strive to protect your data, no online transmission is completely secure, and we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We may share your information only in the following cases:

  • With trusted service providers (such as web hosting or analytics partners) who assist in operating our website and are bound by confidentiality obligations.
  • To comply with legal obligations or respond to lawful government or court requests.
  • To protect our rights, safety, or property, and that of our users or others.

We do not share your data for advertising or marketing by third parties.

6. Retention of Data

We retain your personal information only as long as necessary for the purposes described in this Policy or as required by applicable law.

Once data is no longer needed, it is securely deleted or anonymized.

7. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access the personal information we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for data processing (where applicable)
  • Lodge a complaint with a data protection authority

To exercise these rights, contact us at info@impaktpackaging.com.

8. Data Protection for Indian Users

As per India’s Digital Personal Data Protection Act (DPDP) 2023, we process personal data lawfully, fairly, and for legitimate business purposes. Your consent is taken whenever required, and you can withdraw it anytime by contacting us.

9. Links to Other Websites

Our website may contain links to third-party sites (e.g., Mekab Packaging, LinkedIn). We are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any external sites you visit.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised version will be posted on this page with an updated “Effective Date.”

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact:

📧 Email: info@impaktpackaging.com
📞 Phone: +91 253 2453372
📍 Address: Shop No 17 to 19, Sai Ratan Apartment, Opposite Atal Gyan Sankul, Shahu Nagar, Nashik Road, Nashik: 422101, Maharashtra (India)